It can be a bit frustrating.

Poor poochie! He just wants someone to pick up the stupid stick and throw it. ANYONE! Is that asking too much? Obviously, no humans were responding, so he turns to a statue hoping for a response.

Is this a bit like getting your IT guy to answer your calls? And you wait … and wait … and wait. When you have an issue, sometimes you just want someone to pick up the phone - ANYONE!

You will always get a live person on our end of the phone, or someone will get back with you in 15 minutes or less. We fetch quick.