Adam Lussier Columbia Grinding
Will Hope Executive Director
Milwaukee Outreach Center
Cindy Palmer Price Erecting
Larry Feaman President
"Above and Beyond our expectations"
ManagePoint completed our project well within the time-frame that we had required. Their work was above and beyond our expectations. It was a pleasure to have such this level of care and competence in an IT company. In the past we never had this level of service. Our software can create some unique situations, but it was no problem to the ManagePoint team. In all our communications with them, it was wonderful to have a “smile” at the other end of the phone. Their level of courtesy and professionalism is First Class.
Integrated Payroll Services, Delafield
Ann Durbin Account Executive
David/ManagePoint provides a high value service to its customers, and they do an excellent job. David is extremely ethical and customer-service oriented. He truly cares about his customers and ALWAYS does the right thing for them even if it means his company may lose a sale or earn less revenue. David and his staff are extremely knowledgeable about data network environments and do exactly what they say they’re going to do when they say they’re going to do it, which seems to be rare in today’s business environment. I recommend their services to my customers all the time, and they all have been extremely happy with the quality of Managepoint’s work. ManagePoint, in partnership with my company, has helped us to provide better, more comprehensive solutions to our customers. Also, David may not always tell a customer what they want to hear but what they need to hear. I give David and ManagePoint the highest recommendation. They will not disappoint.
Ken Mitchell Consultant
"Gives his clients the highest value for their dollar…"
I have worked with David for a number of years and I find his integrity and honesty refreshing. His dedication to his clients and his desire to give his clients the highest value for their dollar is one of the things I have admired in David for years. His technical knowledge and his understanding of the needs his clients make David a great resource for any company.
Digital Data Systems
Andy Drefs Bottom Line Productions
"Shows up on time and gets the job done no matter what it takes…"
Please only consider working with Dave and his crew if you want someone to show up on time and get the job done no matter what it takes. If you’d rather spend more money and get really frustrated with the service, then just take your pick of the 10,000 other IT companies out there!
James Hellen Operations Manager
"Well-trained, competent professionals"
In my career, I have experience with both in-house and contracted IT/IS. For the past 5 years, ManagePoint has been our vendor. Their concern for a working system and passion for service has convinced me that there will never be a need for in-house IT professionals here. In a time where customer service is a lost art, David and his staff have shown time and again that their passion for and ability to keep our system up and running is second to none. They are up to speed on all the latest hardware and software and simply will not quit until everything is running the way we need it to run. Those are the hallmarks I am interested in…a passion for service, the ability to deliver and a well-trained, competent staff of professionals.
Independent Inspections, Ltd.
Jeff Hanratty Branch Manager
"They respond promptly and get things back up and running quickly."
Our systems have been working great since ManagePoint has been our IT service provider. They respond promptly and get things back up and running quickly. When our printer was not functioning recently - they were right on it and got it going again in time for our reports. We are very pleased with ManagePoint’s service.
Stone Wheel, Collinsville, IL
Kent Kuecherer Quality Control Manager
"Always available whenever we call – even after business hours."
ManagePoint is always available to solve a problem whenever we call and provides good support even after business hours. They have even been able to keep our old Quantum system running!
Julie Guenterberg IT Manager
"Very practical and detailed…"
David always provides reasonable service to even unreasonable requests. He and the people he hires are great with technology, without going wild. He’s very practical and detailed.
Chris Stopka Office Manager
"Their response time is excellent."
ManagePoint gives prompt attention to rectifying problems. Their response time is excellent. They will either call or email, advising that they are handling the situation remotely.
First Realty, Richmond, IL
Mike Rintelman Exec. Director
"Conforms to budgetary constraints…"
Dave provides a high level of customer service and listens so that a problem only has to be fixed once. He has extensive knowledge of resources and equipment and can find multiple ways to fix a problem and conform to budgetary constraints.
The Milwaukee Outreach Center
Wendy Keehan President
Great results every time. ManagePoint is always looking for ways to make my IT run smoother.
Advantage Home Care
Susan Kerr Accounting Manager
"They never pass the buck!"
When our phone and internet went down one night, ManagePoint was quickly in contact with both the phone company and our ISP and me at home. They never passed the buck but stayed with it until it was resolved. ManagePoint has always provided reliable and economical solutions to our IT issues, and the issues are usually fixed the first time!
Angie Van Scyoc CEO
"I sleep a lot easier at night!"
I thought our network was absolutely secure UNTIL one of our employees accidentally downloaded a nasty worm. Within seconds, our entire network was compromised but thanks to ManagePoint, we were able to quickly recover and avoid a lot of embarrassment, costs and downtime. Now we have the proper security systems in place and are being monitored. Thanks to MANAGEPOINT I sleep a lot easier at night! I would urge every business owner to let ManagePoint review their network before they run into the same problem we had.
Geriatric Support/ Pathway Care
Will Hope Director
The Milwaukee Outreach Center has a long standing relationship with Manage-Point. David had long been urging us to purchase a backup system, but because of budget restraints we had chosen not to implement his recommendation at that time. We thought the quad-drive Raid Array in our server would be sufficient. But we were wrong. Terribly wrong. All four drives failed simultaneously – a catastrophic failure! We had 22 years of donor information and records stored on those drives! Donors are the life blood of our organization, so this was a true catastrophe. We were at a complete loss as to what to do and were very worried. Lost data on Raid drives are generally unrecoverable, but we called Dave to see what he could do. Dave came to our rescue in a big way, performing nothing short of a miracle and was able to recover 95% of our data. What he saved us, both in labor-hours to rebuild the database and in lost potential donations is almost incalculable. Humbled and wiser, we immediately followed his advice and had him install a backup system. Then after that incident, Dave also took it upon himself to search and find a good server for us that was within our budgetary constraints. His recommendations and solutions have always been practical in that way.
The Milwaukee Outreach Center
K. C. Williams Pabst Farms Development
"We have noticed a SIGNIFICANT improvement in performance and reliability."
ManagePoint has really been amazing! They recently helped us upgrade our PCs and software and we have noticed a SIGNIFICANT improvement in performance and reliability. Our Technology-Induced Stress (TIS) levels are way down and happiness way up. Thanks ManagePoint!